Product references and/or relationships provide the opportunity of informing customers about ‘related’ products and are one of the first needs for cross-selling. In doing so, do avoid proliferation. Consult with your marketing department about which relationships are relevant to your products. When a product is phased out, the references and relationships must also be updated.
There are three types of relationship:
In the 2BA search engine Unifeed, product relationships are only displayed at product level on the [Verwant] (Related) tab. Links at item level are not shown but are provided with data. If the software package in which the data is read supports this functionality, references can be consulted.
Product references and/or relationships can be supplied through the exchange format DICO (SALES005), BMEcat 2005 ETIM Guideline V5.0, ETIMxChang or separately through the exchange format Connected table.